IT39454: NFS DATASTORE NOT UNMOUNTED FROM ALL VMWARE ESXI HOSTS AFTER FILE-LEVEL OR INSTANT VM RESTORE IN VERSION 10.1.8

APAR status

• Closed as program error.

Error description

• Using the IBM Spectrum Protect Plus restore wizard for
  File-level or Instant VM restores, the temporary NFS datastore
  presented from the vSnap host to all ESXi hosts part of a same
  ESXi cluster is not unmounted from all these ESXi hosts by the
  cleanup action. This is seen because the wizard sends the
  unmount requests based on expired cache information. There are
  no error messages associated with this issue.
  
  
  |MDVREGR  10.1.7.2  5737SPLUS|
  
  IBM Spectrum Protect Plus Versions Affected:
  IBM Spectrum Protect Plus 10.1.8
  
  Additional Keywords: SPP, SPPLUS, Restore, TS006920709, NFS
  Datastore, Mount, Unmount
  

Local fix

• After the cleanup operation completed on the IBM Spectrum
  Protect Plus side, manually unmount the left over temporary NFS
  datastore stale connection information from each affected ESXi
  host on the vSphere side.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Spectrum Protect Plus level 10.1.8                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply the fixing level when available. This problem is       *
  * currently projected to be fixed in IBM Spectrum Protect Plus *
  * level 10.1.9. Note that this is subject to change at the     *
  * discretion of IBM.                                           *
  ****************************************************************
  

Problem conclusion

• The fix for this issue is to try to remove datastore from any
  ESXi host associated with it even if vCenter does not explicitly
  report the datastore as mounted.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• Hypervis VMware
  

Fix information

• Fixed component name

  SP PLUS

• Fixed component ID

  5737SPLUS

Applicable component levels