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How To Determine The Version Of The IBM Secure Gateway Client Installed and Latest Available Versions and Fix Lists

Troubleshooting


Problem

How to determine the version of the Secure Gateway Client installed
And
What are the latest available versions to install and their corresponding fix lists

Resolving The Problem

1.On the machine where the Secure Gateway client software is installed, browse to the logs folder of the installation
The default location is:
C:\Program Files (x86)\Secure Gateway Client\ibm\securegateway\client\logs

2.Open the latest log file 

Example of a log file entry
Then entry at the top has something similar as the example below.
The bold entry shows version: 1.8.2 fp2

Command is: C:\Program Files (x86)\Secure Gateway Client\ibm\node8.15.1\node lib/secgwclient.js NNIrZYnlltm_tm1_dedicated --no_license --l INFO --t eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJjb25maWd1cmF0aW9uX2lkIjoiTk5JclpZbmxsdG1fdG0xX2RlZGljYXRlZCIsInJlZ2lvbiI6ImRlZGljYXRlZCIsImlhdCI6MTYxMTY5NTE4NywiZXhwIjoxNjQzMjMxMTg3fQ.1nTL4u2vRIL6oFD7vyFP9zIG9FC-gGiCCsOu_WIPfDw --F ACL.txt --P 9003 --service
IBM Bluemix Secure Gateway Client Version 1.8.2fp2

3.Compare the version installed to the link provided below with latest releases available.
 

Versions of Secure Gateway Client:
The changelog for Secure Gateway Client
https://cloud.ibm.com/docs/SecureGateway?topic=SecureGateway-secure-gateway-change-log

Document Location

Worldwide

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Document Information

Modified date:
31 December 2021

UID

ibm16537928