Troubleshooting
Problem
How to export a list of all users who have not accepted the IBM Planning Analytics On Cloud Invitation
Environment
Planning Analytics On Cloud
Resolving The Problem
1.Log into Planning Analytics Administration and Select Users tab
2.Select Manage User Accounts (at bottom)
3.Select Customer Account Information (at top)
4.Select Export User Account tab
5.A message box will appear to email the csv file to one's email address. Select OK
6.Once the email is received, open the attached csv file with Excel
7.Filter the File on the following two columns E followed by Column F
Subscriber State and SEAT STATE
The users Invited but Not Accepted would be appearing as:
PENDING and ACCEPT PENDING
Document Location
Worldwide
[{"Type":"MASTER","Line of Business":{"code":"LOB10","label":"Data and AI"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSD29G","label":"IBM Planning Analytics"},"ARM Category":[{"code":"a8m0z000000GocfAAC","label":"1 - Migrated Categories-\u003EBA - Planning Analytics Cloud-\u003ETroubleshooting-\u003EPlanning Analytics User Administration"}],"ARM Case Number":"TS003818411","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]
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Document Information
Modified date:
29 December 2021
UID
ibm16537538