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Executing cogconfig.sh failed and no configuration screen appared

Troubleshooting


Problem

Though executing "cogconfig.sh -start" on your terminal, no configuration screen will be appears on your terminal. Cognos service might not start.

Symptom

Err,java.awt.HeadlessException:
No X11 DISPLAY variable was set, but this program performed an operation which requires it., com.cognos.crconfig.CRConfingFrame.<init> (CRConfigFrame.java:113) com.cognos.crconfig.CRConfigFrame.clinit> (CRConfigFrame.java:2888)
You can see above error on your shell command prompt.

Cause

You have not set the X11 environmental variable "DISPLAY" which specify the screen where the Cognos Configuration interface should be displayed.

Environment

Cognos is configured on remote Linux server.

Resolving The Problem

Set environment variable DISPLAY on your command shell.

Document Location

Worldwide

[{"Type":"MASTER","Line of Business":{"code":"LOB10","label":"Data and AI"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSTSF6","label":"IBM Cognos Analytics"},"ARM Category":[{"code":"a8m50000000Cl6sAAC","label":"Installation and Configuration-\u003ECognos Configuration"}],"ARM Case Number":"TS007946618","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"}],"Version":"All Versions"}]

Document Information

Modified date:
27 December 2021

UID

ibm16537290