IBM Support

Virtual machine hostname is not shown on VSI details page or instances are stuck in Stopping state

Troubleshooting


Problem

The virtual machine hostname is not shown on the VSI details page, or instances are stuck in a Stopping state for the multi-system environment on IBM Cloud Pak® System 2.3.3.3 interim fix 1.

Diagnosing The Problem

Sometimes, after you run the stop action on an instance, the instance remains in a Stopping state. Also, sometimes, after you deploy an instance the virtual machine hostname is not shown on the VSI details page.

Resolving The Problem

The fixes for these versions are published on IBM Fix Central. See the following links:
For 2.3.3.3 interim fix 1:

Contact IBM Support to assist you with applying the fix.

Document Location

Worldwide

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Document Information

Modified date:
21 December 2021

UID

ibm16526684