IBM Support

JR64318: IF A BUSINESS AUTOMATION WORKFLOW PROCESS IS RESTARTED, YOU DON'T SEE THE CORRECT STATUS OF THE ACTIVITY WHEN YOU VIEW CASE

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APAR status

  • Closed as program error.

Error description

  • For a IBM Business Automation Workflow process that failed, when
you open a case in Case client that contains the corresponding
process, the case also shows the process activity as failed.
If you restart the failed process with Process Inspector, the
activity process does not reflect the new state of the process.
You also cannot access or open the activity process instance
from the case.

Local fix

  • 



Problem summary


    

  • No additional information is available.

    



Problem conclusion


    

  • A fix is available or will be available that ensures the status
of a restarted Business Automation Workflow process is reflected
 correctly when you view a case.

    



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    JR64318
    • 

  • Reported component name
    CLOUD PAK FOR A
    • 

  • Reported component ID
    5737I2300
    • 

  • Reported release
    K00
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2021-11-01
    • 

  • Closed date
    2021-12-03
    • 

  • Last modified date
    2021-12-03
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    CLOUD PAK FOR A
    • 

  • Fixed component ID
    5737I2300
    • 



Applicable component levels


    








      
              
                            

              

              [{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSBYVB","label":"IBM Cloud Pak for Business Automation"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"K00","Line of Business":{"code":"LOB45","label":"Automation"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            11 March 2022
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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