APAR status
Closed as program error.
Error description
Initiating a log upload for a storage device results in a task failure in Storage Insights if the storage device is already in the process of uploading a log package. No warning is given when making the subsequent request to upload logs. The task failure does not give any indication of why it failed.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Storage Insights users uploading support data for * * storage device * * * **************************************************************** * PROBLEM DESCRIPTION: * * Initiating a log upload for a storage device results in a * * task * * failure in Storage Insights if the storage device is already * * in * * the process of uploading a log package. No warning is * * given when making the subsequent request to upload logs. * * The task failure does not give any indication of why it * * failed. * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
The fix for this APAR is targeted for the following release: IBM Storage Insights 3Q22 [ 54X-IBM-SI ] ( release target 3Q 2022 / August-September ) The target dates for future releases do not represent a formal commitment by IBM. The dates are subject to change without notice.
Temporary fix
Comments
APAR Information
APAR number
IT39283
Reported component name
STORAGE INSIGHT
Reported component ID
5608TPCSI
Reported release
54X
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2021-12-01
Closed date
2022-08-25
Last modified date
2022-08-25
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
STORAGE INSIGHT
Fixed component ID
5608TPCSI
Applicable component levels
[{"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SSYS7R","label":"IBM Spectrum Control Storage Insights"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"54X"}]
Document Information
Modified date:
26 August 2022