IBM Support

JR64287: YOU SEE 404 ERROR WITH REST API WHEN YOU OPEN A WORK ITEM FROM AN INSTANCE VIEW THAT IS OPENED FROM CASE INFORMATION WIDGET

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APAR status

  • Closed as program error.

Error description

  • A 404 REST API error is seen when you open an activity task work
item from a process instance view, when the process instance
view is opened from the case information widget activity tab by
performing "view instance".

PRODUCTS AFFECTED
IBM Business Automation Workflow
IBM Cloud Pak for Business Automation

Local fix

  • 



Problem summary


    

  • No additional informaiton is available.

    



Problem conclusion


    

  • A fix is available or will be available that ensures you do not
see a 404 REST API error when you open an activity task work
item from a process instance view.

    



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    JR64287
    • 

  • Reported component name
    BUS AUTO WORKFL
    • 

  • Reported component ID
    5737H4100
    • 

  • Reported release
    J00
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2021-10-20
    • 

  • Closed date
    2021-12-02
    • 

  • Last modified date
    2021-12-02
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    BUS AUTO WORKFL
    • 

  • Fixed component ID
    5737H4100
    • 



Applicable component levels


    








      
              
                            

              

              [{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS8JB4","label":"IBM Business Automation Workflow"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"19.0.0.1"}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            03 December 2021
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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