APAR status
Closed as documentation error.
Error description
Troubleshooting section of the documentation contains incorrect information about the location of the install log file in the install_location/logs directory. The correct location is install_location/uninstall/logs.
Local fix
Installation log files are found in the install_location/uninstall/logs directory.
Problem summary
**************************************************************** * USERS AFFECTED: * * Cognos Analytics * **************************************************************** * PROBLEM DESCRIPTION: * * Incorrect path "install_location/logs" or * * "install_location\logs" * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
Incorrect path "install_location/logs" or "install_location\logs" changed to "install_location/uninstall/logs" or "install_location\uninstall\logs" in the Troubleshooting Guide and other documents in CA Documentation 11.1 and 11.2 https://www.ibm.com/docs/en/cognos-analytics/11.1.0 https://www.ibm.com/docs/en/cognos-analytics/11.1.0
Temporary fix
Comments
APAR Information
APAR number
PH42486
Reported component name
COGNOS ANALYTIC
Reported component ID
5724W12XX
Reported release
B17
Status
CLOSED DOC
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2021-12-01
Closed date
2021-12-03
Last modified date
2021-12-03
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Applicable component levels
[{"Line of Business":{"code":"LOB10","label":"Data and AI"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSTSF6","label":"Cognos Analytics"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"B17"}]
Document Information
Modified date:
04 December 2021