IBM Support

On APIC cp4i 2020.x, if the user is not on-boarded, they will receive a 401 error during the authentication step.

Troubleshooting


Problem

For API Connect version 10.0.1.5 or earlier running on Cloud Pak for Integration 2020.x, the user must be on-boarded with an invitation in order to authenticate successfully with API Connect. If the user is not on-boarded, they will receive a 401 error during the authentication step.

Resolving The Problem

If you prefer to have users automatically on-boarded (without requiring an invitation), you can enable the "Auto onboard" feature in API Connect by completing the following steps:

  1. Log in to API Connect Cloud Manager.
  2. Click Resources > User registries.
  3. Select the user registry with name "Common Services user registry" and make the following changes:
    • Scopes: Add email to the scopes, so the value is "openid email".
    • Advanced features section:
      • Select Auto onboard.
      • Select Userinfo POST.
      • De-select Return third-party access_token.
  4. Save your changes.

Document Location

Worldwide

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Document Information

Modified date:
30 November 2021

UID

ibm16520456