APAR status
Closed as program error.
Error description
When you open a process app or toolkit in IID from Workflow Center perspective, it fails with the following error: "Could not get information from Process Center about the process application or toolkit. A communication error occurred or you do not have the proper permission" The IID log shows the following NullPointerException: !ENTRY com.ibm.wbit.ui 4 0 2021-10-15 15:18:26.742 !MESSAGE Unable to retrieve the list of process applications and toolkits from Process Center. Contact your Process Center administrator for help. !STACK 0 com.ibm.wbit.lombardi.core.exceptions.TeamworksServerRetrieveExc eption: Unable to retrieve the list of process applications and toolkits from Process Center. Contact your Process Center administrator for help. at com.ibm.wbit.lombardi.core.rest.RestActionImpl2.refresh(RestActi onImpl2.java:714) at com.ibm.wbit.lombardi.core.utils.BPMRepoRESTUtils.refreshFromRep ositorySelective(BPMRepoRESTUtils.java:1181) at com.ibm.wbit.ui.bpmrepository.utils.ProcessCenterUtils$2.run(Pro cessCenterUtils.java:219) at com.ibm.wbit.lombardi.core.utils.AsyncThread.run(AsyncThread.jav a:50) at org.eclipse.core.internal.jobs.Worker.run(Worker.java:54) Caused by: java.lang.NullPointerException at com.ibm.wbit.lombardi.core.rest.RestActionImpl2.refresh(RestActi onImpl2.java:682)
Local fix
Restore any toolkit snapshot either directly referenced or via nested toolkits before opening the app in IID.
Problem summary
This error occurs because the application has an archived toolkit snapshot, either directly referenced or via nested toolkits. PRODUCT AFFECTED: IBM Integration Designer
Problem conclusion
A fix is available or will be available that automatically restores the archived toolkit snapshot when you open an app in IID.
Temporary fix
Comments
APAR Information
APAR number
JR64362
Reported component name
BUS AUTO WORKFL
Reported component ID
5737H4100
Reported release
L00
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2021-11-15
Closed date
2021-11-24
Last modified date
2021-11-24
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
BUS AUTO WORKFL
Fixed component ID
5737H4100
Applicable component levels
[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS8JB4","label":"IBM Business Automation Workflow"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"21.0.2"}]
Document Information
Modified date:
25 November 2021