APAR status
Closed as program error.
Error description
Problem: When user has Screen Reader checked. When Navigating to another Work Order in Work Order Tracking from the Location > View Work Details Dialog upon returning to the original work order the long description now shows invalid binding, unable to change tabs, selecting new Work Type value doesn't update record. The "Return" fails to go to the dialog and returns user directly to work order tracking STEPS TO REPRODUCE: *Make sure user has Screen Reader checked in User application* 1. Go to Work Order Tracking 2. Bring up any Work Order, such as 1000 3. In Location Field>View Work Details 4. On Work Order 5007>Go To Work Order Tracking 5. Now hit Return to Work Order Tracking, screen returns to Work Order 1000. 6. Open Long Description You will see Invalid Bindings, you are not able to change tabs and records won't update for certain fields. You can return to Home (Start Center) to get out of the issue. RESULT: User is returned to Work Order Tracking main tab, rather then View Work Details dialog. Invalid Bindings in Long Description and app is in a unusable state EXPECTED RESULT: User returned to View Work Details Dialog and normal application behavior, no invalid bindings, navigation as usual Product Version: Tivoli's process automation engine 7.6.1.2-IFIX20210920-2314 Build 20200715-0100 DB Build V7612-284 HFDB Build HF7612-46
Local fix
n/a
Problem summary
**************************************************************** * USERS AFFECTED: * * Maximo users * **************************************************************** * PROBLEM DESCRIPTION: * * When screen reader is checked and a user navigates to * * another Work Order through the View Work Details dialog and * * returns, the user is returned to the Work Order Tracking * * main tab rather than theView Work Details dialog. * ****************************************************************
Problem conclusion
_The fix for this APAR is contained in the following maintenance package: release\fix pack for Release 7.6.1.3 Product_
Temporary fix
Comments
APAR Information
APAR number
IJ35986
Reported component name
MAXIMO SYSTEMS
Reported component ID
5724R46AV
Reported release
761
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2021-11-05
Closed date
2022-03-29
Last modified date
2022-03-29
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
MAXIMO SYSTEMS
Fixed component ID
5724R46AV
Applicable component levels
[{"Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761"}]
Document Information
Modified date:
30 March 2022