IJ36112: SAVE ERROR WHEN CLICKING ALL RECORDS IN GRAPHICAL WORK WEEK

APAR status

• Closed as program error.

Error description

• All Records option in Graphical Work Week will throw a Save
  prompt All Records in Graphical Work Week. Clicking on the
  option YES will display the following error:
  
  BMXAA4214E - An unknown error has occurred. Please contact your
  system administrator
  for assistance. Gather the logs from the <HOME> directory and
  determine where and why
  the error occurred.
  
  
  STEPS TO REPRODUCE:
  1. Go to Graphical Assignment
  
  2. Open a record
  3. Move to Assignment View tab
  4. Move a work order on the Gantt and filter for anything
  
  5. Move to the Graphical Work week application via the Go To
  menu without saving
  
  The message below appear:
  BMXAA2300I Do you want to save your changes?
  
  6. Click NO
  7. Click on All Records in Graphical Work Week
  
  The message below appear:
  BMXAA2300I Do you want to save your changes?
  
  RESULT:
  
  This message is displayed
  
  BMXAA4214E - An unknown error has occurred. Please contact your
  system administrator
  for assistance. Gather the logs from the <HOME> directory and
  determine where and why
  the error occurred.
  
  
  REPORTED IN VERSION:
  Tivoli's process automation engine 7.6.1.2
  IBM Maximo Asset Management Scheduler 7.6.8.0
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Scheduler users                                              *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is contained in the following maintenance
  package: | Release 7.6.1.3 of Base Services
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  MAXIMO SCHEDULE

• Fixed component ID

  5724R46SE

Applicable component levels