IBM Support

IT39007: EXPORT PERFORMANCE DATA ACTION FAILED

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APAR status

  • Closed as program error.

Error description

  • Export Performance Data action failed for a storage device.  The
    failures occur most often with larger storage devices, such as
    ones with large numbers of volumes.  In this case, the working
    export for 2 hours had over 279,000 rows in the mdisk csv.  The
    rest of the csv files were much smaller.
    
    To work around this:
    - Export for a shorter period of time (such as 2 hours)
    
    - Export for a period of time 12 hours or longer without
    choosing the advanced option to include volume data
    
    
    ...Unexpected end of ZLIB input stream
    tcks error Error uploading performance data export to COS for
    system <...> on tenant <...>. Return code 0 null
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Storage Insights users exporting data                    *
    *                                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * Export Performance Data action failed for a storage device.  *
    *                                                              *
    * The failures occur most often with larger storage devices,   *
    * such as ones with large numbers of volumes.  In this case,   *
    * the working export for 2 hours had over 279,000 rows in the  *
    * mdisk csv.  The rest of the csv files were much smaller.     *
    *                                                              *
    * To work around this:                                         *
    * - Export for a shorter period of time (such as 2 hours)      *
    *                                                              *
    * - Export for a period of time 12 hours or longer without     *
    * choosing the advanced option to include volume data          *
    *                                                              *
    *                                                              *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • The fix for this APAR is targeted for the following release:
    
    IBM Storage Insights 2Q22   [ 54X-IBM-SI ]
    ( release target 2Q 2022 / June )
    
    The target dates for future releases do not represent a formal
    commitment by IBM. The dates are subject to change without
    notice.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT39007

  • Reported component name

    STORAGE INSIGHT

  • Reported component ID

    5608TPCSI

  • Reported release

    54X

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2021-11-08

  • Closed date

    2022-04-26

  • Last modified date

    2022-04-26

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    STORAGE INSIGHT

  • Fixed component ID

    5608TPCSI

Applicable component levels

[{"Line of Business":{"code":"LOB10","label":"Data and AI"},"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SSYS7R","label":"IBM Spectrum Control Storage Insights"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"54X"}]

Document Information

Modified date:
27 April 2022