Certificate or SSL errors occur when loading data by using IBM App Connect integration servers

Resolving The Problem

1. Export the Maximo Health and Predict - Utilities certificate. 
   1. Open Maximo Health and Predict - Utilities in Google Chrome. 
   2. Right-click the page and select Inspect. 
   3. On the Security tab, click View Certificate.
   4. On the Details tab, click Copy to file. 
   5. Select the Base-64 encoded X.509 (.cer) format. 
   6. Specify a name for the file and then save it on your local machine. 
2. In the command line, for your Java Runtime Environment, run the following command to create a new truststore. Replace the {certificate file name} variable with the name of the certificate file. To verify that the keytool command is available, run the keytool command. 
    

   keytool -importcert -trustcacerts -alias health-dev-certificate -storepass ChangeM3N0Wx -keystore ibm-mas-hputilities-truststore.jks -file ./{certificate file name} -storetype jks

3. Add the truststore to IBM App Connect Dashboard.
   1. In IBM App Connect Dashboard, open the configuration menu. 
   2. For the ibm-hputilties-xxx-truststore.jks configuration row, click Update. 
   3. Drag-and-drop the ibm-mas-hputilities-truststore.jks truststore into the Update configuration page.