IBM Support

IT38902: THE IBM SPECTRUM PROTECT PLUS SERVER'S TRUNCATED, MONGODB LOGS, ARE NOT BEING DELETED.

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • The IBM Spectrum Protect Plus server should be deleting the
    truncated MongoDB logs when reaching their 30 day retention
    limit.
    These, archived mongoDB files, are being left behind causing
    space usage to gradually increase on the Data volume.
    

Local fix

  • The MongoDB Log files exist in the directory below on the IBM
    Spectrum Protect Plus Server.
    /data/log/mongo
    
    1) Log into the IBM Spectrum Protect Plus Server via CLI.
      Type:
      sudo bash
    
    
    2) cd into the directory.
      cd /data/log/mongo
    
    3) Run the command below.  The command will display oldest files
    at the bottom of the output, dated.
    
      ls -ltr
    
    
    4) Run the command below to delete the older files
    individually.
      Example: rm -f mongod.log.4.gz
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Spectrum Protect Plus level 10.1.8 and 10.1.9            *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See ERROR DESCRIPTION                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed in IBM Spectrum Protect Plus levels    *
    * 10.1.9.3 and 10.1.10. Note that this is subject to change at *
    * the discretion of IBM.                                       *
    ****************************************************************
    

Problem conclusion

  • IBM Spectrum Protect Plus MongoDB log clean up was fixed to
    delete logs past the 30 day retention.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT38902

  • Reported component name

    SP PLUS

  • Reported component ID

    5737SPLUS

  • Reported release

    A18

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2021-10-29

  • Closed date

    2022-02-17

  • Last modified date

    2022-02-17

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • Platform
    

Fix information

  • Fixed component name

    SP PLUS

  • Fixed component ID

    5737SPLUS

Applicable component levels

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A18","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
31 January 2024