IJ35942: DOCUMENT AND DESCRIPTION FIELDS ARE NOT HIDDEN WHEN TRYING TO ATTACH MULTIPLE DOCUMENTS USING TIVOLI13 SKIN

APAR status

• Closed as program error.

Error description

• PROBLEM: Document and description fields are not hidden when
  trying to attach multiple documents using tivoli13 skin
  
  STEPS TO REPLICATE:
  1. Go to System Properties application
  Set mxe.webclient.skin as tivoli13
  2. Go to the Work Order Tracking application
  Open a workorder
  3. Click Add new attachments - Add New file
  4. Click Select Files button in Create a File Attachment Dialog
  5. Select multiple files - Click Open
  
  RESULTS:  Document and description fields are not hidden
  cf. If using mxe.webclient.skin as iot18, Document and
  description fields are hidden as expected
  
  EXPECTED RESULT:  Document and description fields should be
  hidden
  
  REPORTED IN VERSION: Maximo Asset Management 7.6.1.2
  
  AFFECTED APPLICATION (for Maximo Only): Work Order Tracking
  application  and other applications using attachment
  
  INDUSTRY SOLUTION/ADD ON (if applicable): N/A
  

Local fix

• N/A
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * MAXIMO                                                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * Document and description fields are not hidden when          *
  * trying to attach multiple documents using tivoli13 skin      *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is contained in the following maintenance
  package: release\fix pack for Release 7.6.1.3 Product
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  MAXIMO ASST MGM

• Fixed component ID

  5724R46AM

Applicable component levels