JR64012: IBM RPA EXECUTION LOG IS NOT FULLY UPLOADED TO THE WEBCLIENT

Download IBM Robotic Process Automation 21.0.1

APAR status

• Closed as program error.

Error description

• If a robot write too much in a log (enough to create more 1 log
  file), only the last one is uploaded to the Web Client, it being
  necessary to pick up the Bot.log files on the machine itself.
  
  These files are with extension .log, .log1, .log2, .log3,
  popping up a new file.
  

Local fix

• Manually access the log folder located on
  C:\Users\<user>\AppData\Local\IBM Robotic Process Automation\ in
  folders named by the date, in the format yyyyMMdd.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All users that use the Scheduler                             *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * Scripts that executed for a long time and had more than 50   *
  * 000(fifty thousand) log rows would backup split in multiple  *
  * files                                                        *
  * and when uploading the logs to the API only the most recent  *
  * logs would show.                                             *
  * Now all the log backups are uploaded.                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• Defect opened and resolved
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  RPA

• Fixed component ID

  5737N5100

Applicable component levels

• RK00 PSY

     UP