IBM Support

IJ35580: PASSWORD EXPIRY FEATURE OF MAXIMO IS NOT WORKING THROUGH REST API CALL

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APAR status

  • Closed as program error.

Error description

  • Steps to reproduce the error:
    - Create new user e.g. test1
    - In backend, update PWEXPIRATION to an earlier date in maxuser
    table by sql statement
    - In POST, run below URL:
    GET: http://hostname/maximo/rest/os/MXPERUSER?loginid='test1';
    Headers: MAXAUTH
    
    Result:
    
    Maximo returns data from MXPERUSER object structure, this is
    unexpected.
    
    Expected result:
    
    Maximo returns error "BMXAA2283E - Your password has expired."
    
    The problem only occurs by REST API but not OSLC API, if run
    below URL, Maximo returns BMXAA2283E error.
    http://hostname/maximo/oslc/os/MXPERUSER?loginid='test1';
    
    Reported In:
    
    Tivoli's process automation engine 7.6.1.0-IFIX20190506-1511
    Build 20180718-1141 DB Build V7610-83 HFDB Build HF7610-04
    

Local fix

  • You can use /oslc and /api (for oslc with apikeys) REST APIs as
    work around.
    The APAR has been fixed in Maximo 7.6.1.3.
    

Problem summary

Problem conclusion

  • The fix for this APAR is contained in the following maintenance
    package: | Release 7.6.1.3 of Base Services
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ35580

  • Reported component name

    MAXIMO ASST MGM

  • Reported component ID

    5724R46AM

  • Reported release

    761

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2021-10-14

  • Closed date

    2021-10-28

  • Last modified date

    2021-10-28

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    MAXIMO ASST MGM

  • Fixed component ID

    5724R46AM

Applicable component levels

[{"Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761"}]

Document Information

Modified date:
29 October 2021