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IBM CloudPak for Data Platform Integration fails - Connection test failed! Please check all values and try again.

Troubleshooting


Problem

When creating and testing IBM CloudPak for Data Platform Integration in Planning Analytics Workspace, the test fails with the following error: 
IBM CloudPak for Data Platform Integration fails - Connection test failed! Please check all values and try again.

Resolving The Problem

See documentation: 
https://www.ibm.com/docs/en/planning-analytics/2.0.0?topic=mi-configure-integration-cloud-pak-data-support-decision-optimization-cloud-only
  • To resolve the problem, you must ensure that all required fields are entered correctly.  
  • The most common cause of this problem is an incorrect URL as the URL varies based on your locale
    • For example: https://api.dataplatform.cloud.ibm.com or https://api.eu-de.dataplatform.cloud.ibm.com

Document Location

Worldwide

[{"Type":"MASTER","Line of Business":{"code":"LOB10","label":"Data and AI"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSD29G","label":"IBM Planning Analytics"},"ARM Category":[{"code":"a8m50000000KzIzAAK","label":"Planning Analytics Workspace"}],"ARM Case Number":"TS006902952","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]

Document Information

Modified date:
25 October 2021

UID

ibm16508547

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