Troubleshooting
Problem
In IBM Cloud Pak System, for Db2 pattern type, the Try and Buy license is applied for TSAMP instead of the permanent license.
Out of the box, for the TSAMP component on Db2 instances, a Try and Buy license is applied when it is deployed by using any of the following Db2 pattern type versions:
| Db2 pattern type | Linux | |
|---|---|---|
| Db2 11.1 | Db2 11.5 | |
| 1.2.9.0 | IPAS_DBaaS_1.2.9.0_linuxx64_server_11.1.4.4.tgz | |
| 1.2.10.0 | IPAS_DBaaS_1.2.10.0_linuxx64_server_11.1.4.4.tgz | |
| 1.2.12.0 | IPAS_DBaaS_1.2.12.0_linuxx64_server_11.1.4.5.tgz | IPAS_DBaaS_1.2.12.0_linuxx64_server_11.5.0.0.tgz |
| 1.2.13.0 | IPAS_DBaaS_1.2.13.0_linuxx64_server_11.1.4.5.tgz | IPAS_DBaaS_1.2.13.0_linuxx64_server_11.5.4.0.tgz |
| 1.2.14.0 | IPAS_DBaaS_1.2.14.0_linuxx64_server_11.1.4.5.tgz | IPAS_DBaaS_1.2.14.0_linuxx64_server_11.5.5.0.tgz |
| Db2 pattern type | AIX | |
|---|---|---|
| Db2 11.1 | Db2 11.5 | |
| 1.2.9.0 | IPAS_DBaaS_1.2.9.0_aix64_server_11.1.4.4.tgz | |
| 1.2.10.0 | IPAS_DBaaS_1.2.10.0_aix64_server_11.1.4.4.tgz | |
Symptom
The Try and Buy license expires after 90 days. After 90 days of deployment, the HADR function is limited and resources cannot be added or modified to the existing clusters.
Check the license status after 90 days of the trial license as follows:
-bash-4.2# samlicm -s
Try and Buy license has expired.
Diagnosing The Problem
After you deploy the Db2 virtual system instance, verify the TSAMP license by using the “samlicm -s” command. The output for the Try and Buy license displays as follows:
Product: IBM Tivoli System Automation for Multiplatform (Try & Buy License) 4.1.0.0
Evaluation Period: 90 days (89 days left)
Creation date: Fri 16 Aug 2013 12:00:01 AM UTC
Expiration date: Thu 31 Dec 2037 12:00:01 AM UTC
Product: IBM Tivoli System Automation for Multiplatform (Try & Buy License) 4.1.0.0
Evaluation Period: 90 days (89 days left)
Creation date: Fri 16 Aug 2013 12:00:01 AM UTC
Expiration date: Thu 31 Dec 2037 12:00:01 AM UTC
Resolving The Problem
For existing instances:
To apply the full license for the deployed instances, apply the eFix on the deployed instance to update the Try and Buy license to full license.
To apply the full license for the deployed instances, apply the eFix on the deployed instance to update the Try and Buy license to full license.
Contact IBM Support team to obtain the eFix.
Verification steps:
After you apply the eFix, validate the license status with the following steps:
- Validate the license status by using the “samlicm -s” command. This action displays the permanent license as follows:
-bash-4.2# samlicm -s
Product: IBM Tivoli System Automation for Multiplatforms 4.1.0.0
Creation date: Fri 16 Aug 2013 12:00:01 AM UTC
Expiration date: Thu 31 Dec 2037 12:00:01 AM UTC - If it is Linux image, verify the permanent license. The file is present at /opt/ibm/db2/V11.X/tsamp64/license
If it is AIX image, the file location is /opt/ibm/db2/V11.X/tsamp/license
ls /opt/ibm/db2/V11.5/tsamp64/license
sam41.lic
Document Location
Worldwide
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Document Information
Modified date:
16 November 2021
UID
ibm16507643