A fix is available
APAR status
Closed as program error.
Error description
The installation is partially upgraded. Installing a newer version on top of the partially upgraded installation leads to partially upgraded and corrupted backup. Using this backup to restore will result in a mixed installation having files from different versions.
Local fix
Stop all processes that keep the files open and and perform a the same upgrade again using option -b to skip performing another backup.
Problem summary
Installer check for open files is done at the beginning but if files are open later on at the time of replacement e.g. through a call to dspmq, runmqsc ... they are not replaced and the installer stops resulting in an installation having old and new files.
Problem conclusion
The installer was improved to unlink OSS files and rename Guardian files that are open at the time of replacement. A warning message is shown to tell that the user needs to delete the renamed Guardian files manually. In case of unhandled error situtations an additional error message is shown to tell that a retry or restore is required to fix the installation. --------------------------------------------------------------- The fix is targeted for delivery in the following PTFs: Version Maintenance Level v8.1 8.1.0.9 The latest available maintenance can be obtained from 'WebSphere MQ Recommended Fixes' http://www-1.ibm.com/support/docview.wss?rs=171&uid=swg27006037 If the maintenance level is not yet available information on its planned availability can be found in 'WebSphere MQ Planned Maintenance Release Dates' http://www-1.ibm.com/support/docview.wss?rs=171&uid=swg27006309 ---------------------------------------------------------------
Temporary fix
Make sure no processes are running that can open any file of MQ installation during the upgrade.
Comments
APAR Information
APAR number
IT38588
Reported component name
MQ FOR HPE NS O
Reported component ID
5724A3904
Reported release
810
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2021-10-05
Closed date
2021-10-14
Last modified date
2021-10-14
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
MQ FOR HPE NS O
Fixed component ID
5724A3903
Applicable component levels
R810 PSY
UP
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Document Information
Modified date:
08 November 2021