IBM Support

IT38588: INSTALLATION PROCESS LEADS TO CORRUPT BACKUP WHEN INTERRUPTED WITH A BUSY FILE.

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APAR status

  • Closed as program error.

Error description

  • The installation is partially upgraded. Installing a newer
    version on top of the partially upgraded installation leads to
    partially upgraded and corrupted backup. Using this  backup to
    restore will result in a mixed installation having files from
    different versions.
    

Local fix

  • Stop all processes that keep the files open and and perform a
    the same upgrade again using option -b to skip performing
    another backup.
    

Problem summary

  • Installer check for open files is done at the beginning but
    if files are open later on at the time of replacement e.g.
    through a call to dspmq, runmqsc ... they are not replaced and
    the installer stops resulting in an installation having old
    and new files.
    

Problem conclusion

  • The installer was improved to unlink OSS files and rename
    Guardian files that are open at the time of replacement.
    
    A warning message is shown to tell that the user needs to
    delete the renamed Guardian files manually.
    
    In case of unhandled error situtations an additional error
    message is shown to tell that a retry or restore is required
    to fix the installation.
    
    ---------------------------------------------------------------
    The fix is targeted for delivery in the following PTFs:
    
    Version    Maintenance Level
    v8.1       8.1.0.9
    The latest available maintenance can be obtained from
    'WebSphere MQ Recommended Fixes'
    http://www-1.ibm.com/support/docview.wss?rs=171&uid=swg27006037
    If the maintenance level is not yet available information on
    its planned availability can be found in 'WebSphere MQ
    Planned Maintenance Release Dates'
    http://www-1.ibm.com/support/docview.wss?rs=171&uid=swg27006309
    ---------------------------------------------------------------
    

Temporary fix

  • Make sure no processes are running that can
    open any file of MQ installation during the upgrade.
    

Comments

APAR Information

  • APAR number

    IT38588

  • Reported component name

    MQ FOR HPE NS O

  • Reported component ID

    5724A3904

  • Reported release

    810

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2021-10-05

  • Closed date

    2021-10-14

  • Last modified date

    2021-10-14

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    MQ FOR HPE NS O

  • Fixed component ID

    5724A3903

Applicable component levels

  • R810 PSY

       UP

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Document Information

Modified date:
08 November 2021