APAR status
Closed as program error.
Error description
You receive a NullPointerException when you open a quick task where the assigner for the quick task no longer exists in the user directory repository (LDAP). The IBM Content Navigator application server log where the IBM Business Automation Workflow Case API plug-in is configured logs something similar to the following: CIWEB.ICMAPIPlugin Error: com.ibm.ecm.extension.icm.services.impl.GetCaseQuickTasksService .execute() java.lang.NullPointerException at com.ibm.ecm.extension.icm.services.utils.QuickTaskJSONConverter. getJsonFromUser(QuickTaskJSONConverter.java:567) at com.ibm.ecm.extension.icm.services.impl.GetCaseQuickTasksService .retrieveQuickTasksByCase(GetCaseQuickTasksService.java:95) at com.ibm.ecm.extension.icm.services.impl.GetCaseQuickTasksService .onExecute(GetCaseQuickTasksService.java:60) at com.ibm.ecm.extension.icm.services.ICMBaseService.execute(ICMBas eService.java:167) PRODUCTS AFFECTED IBM Business Automation Workflow IBM Cloud Pak for Business Automation
Local fix
Problem summary
No additional information is available.
Problem conclusion
A fix is available or will be available that ensures you are able to open a quick task without encountering a NullPointerException when the assigner no longer exists in LDAP.
Temporary fix
Comments
APAR Information
APAR number
JR64179
Reported component name
BUS AUTO WORKFL
Reported component ID
5737H4100
Reported release
J00
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2021-09-30
Closed date
2021-10-14
Last modified date
2021-10-14
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
BUS AUTO WORKFL
Fixed component ID
5737H4100
Applicable component levels
[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SS8JB4","label":"IBM Business Automation Workflow"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"19.0.0.1"}]
Document Information
Modified date:
18 October 2021