IJ35495: GRAPHICAL ASSIGNMENT (AND EVERYPLACE APPLICATIONS) DO NOT WORK WITH ESRI FEATURE CLASSES

APAR status

• Closed as program error.

Error description

• Routes for work orders linked with Service Addresses work but
  not if linked with ESRI Feature Classes (ESRI point features.
  
  Everyplace applications get this error:
  BMXAT0494E - A route requires at least two locations. To create
  a route, specify a route start location and a route end
  location.
  
  In Graphical Assignment the Dispatch tab shows no routes.
  
  These 2 problems are caused by the same root cause.
  
  Prerequisites to reproduce the problems:
  1. Map Manager setup with Spatial as Map Provider with Base Map
  and Asset Layer.
  ESRI User and Password Setup at the Map Manager area
  2. Setup the skd.esri.referer.url with the IP or Host da VM
  3. Enter 2 Assets and Link with the Asset Feature Class
  GIS_TRANSFORMER
  4. Create 2 Work Orders each with one asset and at Assignment
  tab add a Labor request on each (Wilson 1 hour)
  5. Create a Location and Link with a ESRI Feature Class
  GIS_TRANSFORMER
  6. Setup the Day calendar, extend the End Date and Apply the
  Day shift.
  7. Apply the Day Calendar and Shift to the Labor
  
  Steps To Reproduce the issue: Routes in Everyplace apps doesn't
  appear when Linked records:
  1. Go to Everyplace application
  (/maximo/ui/?event=loadapp&value=techtable)
  2. Filter by the Two Work Order created (Change the Query at
  the Advanced Search option)
  3. Open the Map Section
  
  RESULTS:
  Error BMXAT0494E - A route requires at least two locations. To
  create a route, specify a route start location and a route end
  location.
  If the Work Orders are not linked with ESRI Feature Classes but
  with Service Address with X, Y values the route works.
  
  Steps To Reproduce the issue: Routes in Graphical Assignment
  Dispatch tab
  1. Go to the Graphical Assignment application and create a new
  record
  2. Set the Calendar and Shift to Day
  3. At the Work Query add a query to select the 2 work orders
  4. On the More Information tab set the Start and End Location
  with the Location from the Prerequisite.
  5. Click on Apply Street Level Route action on the Common
  Action Menu
  6. Click to open the Dispatch tab
  7. Center at the Wilson Labor for the Day of the Assignments
  
  RESULTS:
  On the Map section no Routes are shown.
  If the Work Orders are linked with Service Address with X, Y
  values the route works.
  
  REPORTED IN VERSION:
  7.6.1.2 with Spatial 7610
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All Maximo Users                                             *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * GRAPHICAL ASSIGNMENT (AND EVERYPLACE APPLICATIONS) DO NOT    *
  * WORK WITH ESRI FEATURE CLASSES                               *
  ****************************************************************
  

Problem conclusion

• The fix has been made.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  MAXIMO SCHEDULE

• Fixed component ID

  5724R46SE

Applicable component levels