APAR status
Closed as program error.
Error description
ERROR DESCRIPTION: Doclink is not added to Library even if File name and extension are in the 'Specify a file' field PROBLEM DESCRIPTION: When adding new file in Manage Library, Clicking Add file, then Select Folder, then select file from shared file location, the files is entered into the field. Then you can name the Library entry, and a description all is good to this point. The issue comes when un-checking the "Copy document to the default location set by your administrator(recommended)?" Once that box is unchecked, the selected file and the Select file button go away, and a Specify File field opens, and will not create the Library entry regardless of what is put in that field. The real problem is that the UNC type document does not get added to the library. As per Development : The fix is already done in 7613. The fix file is AddDocBean.java STEPS TO REPRODUCE: Open Maximo as maxadmin Go to Asset app From the More Actions side menu, go to Attachment Library/Folders > Manage Library Click on Add a Document to the Library > Add New File First of all, UNcheck the "Copy document to the default location set by your administrator (recommended)?" checkbox This will make the Browse button disappear and you will see the Specify a File field, where you can enter the exact location of the file you want to upload. Enter a valid value like C:\TEST\test.jpg in the Specify a file field. (we assume the file actually exists) Enter valid values to Name the document Click OK Although you specified the full path to the file, including the file name and extension into the 'Specify a file' field, the file is not added to the Library. (The same thing happens when you add an Attachment to the record, instead of the Library) Customer reported this worked in previous versions of Maximo. CURRENT ERRONEOUS RESULT: Doclink is not added to Library even if File name and extension are in the 'Specify a file' field EXPECTED RESULT: Doclink is added to Library with the File name and extension that are in the 'Specify a file' field ENVIRONMENT (SYSTEM INFO): Tivoli's process automation engine 7.6.1.2-IFIX20210625-1908 Build 20200715-0100 DB Build V7612-284 HFDB Build HF7612-37IBM Maximo Asset Management Work Centers 7.6.0.4 Build 20200715-0100 DB Build V7604-119 HFDB Build HF7680-10IBM Tpae Integration Framework 7.6.1.2-MIF_7612_IFIX.20210405-1053 Build 20200715-1444 DB Build V7612-11IBM Maximo Asset Management 7.6.1.2 Build 20200715-0100 DB Build V7611-01IoT Connection Utility 7.6.0.3 Build 20200701-1409 DB Build V7603-32
Local fix
NA
Problem summary
**************************************************************** * USERS AFFECTED: * * MAXIMO * **************************************************************** * PROBLEM DESCRIPTION: * * DOCLINK UNC TYPE DOCUMENT DOES NOT GET ADDED TO THE LIBRARY * ****************************************************************
Problem conclusion
The fix for this APAR is contained in a future release
Temporary fix
Comments
APAR Information
APAR number
IJ35310
Reported component name
SYSTEM CONFIG
Reported component ID
5724R46S1
Reported release
761
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2021-10-04
Closed date
2022-09-13
Last modified date
2022-09-13
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
SYSTEM CONFIG
Fixed component ID
5724R46S1
Applicable component levels
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
Document Information
Modified date:
14 September 2022