IBM Support

IT38690: DATA COLLECTOR LEAVING OPEN SFTP CONNECTIONS ON EMS NODE FOR SPECTRUM SCALE

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APAR status

  • Closed as program error.

Error description

  • The netstat command clearly shows that it's the insights process
keeping open the port 22 connections
[root@XXX1 ~]# ps -ef | grep 16793
root 16793 16779 0 Jul13 ? 02:16:31
/root/PL_Datacollector/jre/bin/java
-Djdk.http.auth.tunneling.disabledSchemes= -cp ./classes:./lib/*
com.ibm.saas.agent.CollectorMain
root 71974 55681 0 14:08 pts/5 00:00:00 grep --color=auto 16793
[root@xxx1 ~]# netstat -tanp | grep 16793
tcp6      0     0 xxx.xxx.xxx.xx:61927    xxx.xxx.xxx.xx:22
 ESTABLISHED 16793/java

tcp6      0     0 xxx.xxx.xxx.xx:36848    xxx.xxx.xxx.xx:22
  ESTABLISHED 16793/java

tcp6      0     0 xxx.xxx.xxx.xx:57307    xxx.xxx.xxx.xx:22
  ESTABLISHED 16793/java

tcp6      0     0 xxx.xxx.xxx.xx:53817    xxx.xxx.xxx.xx:22
  ESTABLISHED 16793/java

tcp6      0     0 xxx.xxx.xxx.xx:59505    xxx.xxx.xxx.xx:22
  ESTABLISHED 16793/java

tcp6      0     0 xxx.xxx.xxx.xx:60461    xxx.xxx.xxx.xx:22
  ESTABLISHED 16793/java

tcp6      0     0 xxx.xxx.xxx.xx:63601    xxx.xxx.xxx.xx:22
  ESTABLISHED 16793/java

tcp6      0     0 xxx.xxx.xxx.xx:63669    xxx.xxx.xxx.xx:22
  ESTABLISHED 16793/java

tcp6      0     0 xxx.xxx.xxx.xx:32914    xxx.xxx.xxx.xx:22
  ESTABLISHED 16793/java

tcp6      0     0 xxx.xxx.xxx.xx:58405    xxx.xxx.xxx.xx:22
  ESTABLISHED 16793/java

tcp6      0     0 xxx.xxx.xxx.xx:63940    xxx.xxx.xxx.xx:22
  ESTABLISHED 16793/java

tcp6      0     0 xxx.xxx.xxx.xx:53684    xxx.xxx.xxx.xx:22
  ESTABLISHED 16793/java

tcp6      0     0 xxx.xxx.xxx.xx:52315    xxx.xxx.xxx.xx:22
  ESTABLISHED 16793/java

tcp6      0     0 xxx.xxx.xxx.xx:40453    xxx.xxx.xxx.xx:22
  ESTABLISHED 16793/java

tcp6      0     0 xxx.xxx.xxx.xx:47370    xxx.xxx.xxx.xx:22
  ESTABLISHED 16793/java

tcp6      0     0 xxx.xxx.xxx.xx:60448    xxx.xxx.xxx.xx:22
  ESTABLISHED 16793/java

tcp6      0     0 xxx.xxx.xxx.xx:32924    xxx.xxx.xxx.xx:22
  ESTABLISHED 16793/java

tcp6      0     0 xxx.xxx.xxx.xx:58145    xxx.xxx.xxx.xx:22
  ESTABLISHED 16793/java

Local fix

  • 



Problem summary


    

  • ****************************************************************
* USERS AFFECTED:                                              *
* IBM Storage Insights users monitoring Spectrum Scale device  *
****************************************************************
* PROBLEM DESCRIPTION:                                         *
* Storage Insights is leaving open port 22 while monitoring    *
* a Spectrum Scale device.                                     *
*                                                              *
* The netstat command clearly shows that it's the insights     *
* process                                                      *
* keeping open the port 22 connections                         *
*                                                              *
****************************************************************
* RECOMMENDATION:                                              *
****************************************************************

    



Problem conclusion


    

  • The fix for this APAR is targeted for the following release:

IBM Storage Insights 4Q21   [ 54X-IBM-SI ]
( release target 4Q 2021 / November )

The target dates for future releases do not represent a formal
commitment by IBM. The dates are subject to change without
notice.

    



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    IT38690
    • 

  • Reported component name
    STORAGE INSIGHT
    • 

  • Reported component ID
    5608TPCSI
    • 

  • Reported release
    54X
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2021-10-13
    • 

  • Closed date
    2021-10-13
    • 

  • Last modified date
    2021-10-13
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    STORAGE INSIGHT
    • 

  • Fixed component ID
    5608TPCSI
    • 



Applicable component levels


    








      
              
                            

              

              [{"Line of Business":{"code":"LOB26","label":"Storage"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSQRB8","label":"IBM Storage Insights"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"54X"}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            08 February 2022
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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