APAR status
Closed as program error.
Error description
Probe of Spectrum Scale device with large number of filesets fails due to timeout. Storage Insights uses the command "/usr/lpp/mmfs/bin/mmlsfileset rsrch1 -Ydi" which takes nearly two hours to return with results. Timeout should be configurable to handle extreme cases such as this..
Local fix
Steps to modify the Probe Timeout: --------------------------- On your Data Collector server: Locate where the Data Collector is installed, for example, DC_HOME Edit the setup.properties file in DC_HOME/conf/ DC_HOME/conf/setup.properties Add this line at the bottom of the file contents: probeTimeout=<time in milliseconds> For example, to set a 4 hour probe timeout: probeTimeout=14400000 Restart the Data Collector. You can review and verify each device probe is allocated the new time by reviewing the trace_message log ( Task time out is set to <xx> minutes )
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Storage Insights users monitoring Spectrum Scale device * * with large number of filesets * **************************************************************** * PROBLEM DESCRIPTION: * * Probe of Spectrum Scale device with large number * * of filesets fails to complete due to timing out. * * * * Storage Insights uses the command * * "/usr/lpp/mmfs/bin/mmlsfileset rsrch1 -Ydi" which * * takes nearly two hours to return with results. * * * * The timeout should be configurable to handle extreme * * cases such as this.. * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
The fix for this APAR is targeted for the following release: IBM Storage Insights 1Q22 [ 54X-IBM-SI ] ( release target 1Q 2022 / February ) The target dates for future releases do not represent a formal commitment by IBM. The dates are subject to change without notice.
Temporary fix
Comments
APAR Information
APAR number
IT38666
Reported component name
STORAGE INSIGHT
Reported component ID
5608TPCSI
Reported release
54X
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2021-10-11
Closed date
2021-12-07
Last modified date
2022-01-28
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
STORAGE INSIGHT
Fixed component ID
5608TPCSI
Applicable component levels
[{"Line of Business":{"code":"LOB26","label":"Storage"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSQRB8","label":"IBM Storage Insights"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"54X"}]
Document Information
Modified date:
08 February 2022