IJ35286: OPENING MULTIPLE EXTERNAL LINKS LOADS INCORRECT RECORD

APAR status

• Closed as program error.

Error description

• Problem:
  
  When linking directly to a work order externally the same wo
  will be presented when opening multiple records
  
  Steps to reproduce:
  
  1. Log in to Maximo via the UI
  2. Click on the external URL to load a WO, similar to the direct
  link to 1001 below.
  
  /maximo/ui/?event=loadapp&value=wotrack&additionalevent=useqbe&
  additionaleventvalue=workorderid=1001
  
  3.  Continuing running the query replacing,  1001 with 1002 etc.
  
  
  Results:  After a few loads it will start displaying the
  previous record only and will not update to the new work order.
  Expected Results:  The correct work order is displayed whenever
  the url is updated
  
  Environment:  Maximo 7.6.1.2
  

Local fix

• N/A
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Maximo users                                                 *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * The incorrect Work Order is loaded when navigating to a Work *
  * Order record using external links.                           *
  ****************************************************************
  

Problem conclusion

• _The fix for this APAR is contained in the following maintenance
  package: release\fix pack for Release 7.6.1.3 Product_
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  MAXIMO ASST MGM

• Fixed component ID

  5724R46AM

Applicable component levels