Troubleshooting
Problem
Symptom
TM1 Perspectives times out every 15 minutes without warning and the user must log in and provide credentials.
Cause
-Default value for ClientPingCAMPassport in tm1.cfg is 900 (seconds).
Resolving The Problem
-Modify the tm1s.cfg file for your TM1 Server
-Locate ClientPingCAMPassport parameter
-Locate ClientPingCAMPassport parameter
-Increase the timeout value as desired
Document Location
Worldwide
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Document Information
Modified date:
11 October 2021
UID
ibm16495067