APAR status
Closed as program error.
Error description
DESCRIPTION: ISSUE: In the Work Order Tracking application, when the user adds an Inspection Form and attempts to enter an Inspection Result, the following error message is thrown: BMXAA5972E - There is no inspection result to be reported for the selected work order. STEPS TO REPRODUCE: 1. Login to Maximo 2. Go to Work Orders | Work Order Tracking 3. Click on New and add required fields 4. Click Save 5. In the Job Details section, add an Inspection Form 6. Click Save 7. In More Actions, click on Enter Inspection Results EXPECTED RESULT: Inspection Results window opens ACTUAL RESULT: BMXAA5972E - There is no inspection result to be reported for the selected work order REPORTED IN VERSION: Tivoli's process automation engine 7.6.1.2-IFIX20210407-1524 WORKAROUND: 1. Login to Maximo 2. Go to Work Orders | Work Order Tracking 3. Click on New and add required fields 4. In the Job Details section, add an Inspection Form 5. Click Save 6. In More Actions, click on Enter Inspection Results
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * Maximo users of Inspections on 7.6.1.2 prior to IF010 * **************************************************************** * PROBLEM DESCRIPTION: * * In the Work Order Tracking application, when the user adds * * an Inspection Form and attempts to enter an Inspection * * Result, the following error message is thrown: BMXAA5972E - * * There is no inspection result to be reported for the * * selected work order. * **************************************************************** STEPS TO REPRODUCE: 1. Login to Maximo 2. Go to Work Orders | Work Order Tracking 3. Click on New and add required fields 4. Click Save 5. In the Job Details section, add an Inspection Form 6. Click Save 7. In More Actions, click on Enter Inspection Results EXPECTED RESULT: Inspection Results window opens ACTUAL RESULT: BMXAA5972E - There is no inspection result to be reported for the selected work order REPORTED IN VERSION: Tivoli's process automation engine 7.6.1.2-IFIX20210407-1524 WORKAROUND: 1. Login to Maximo 2. Go to Work Orders | Work Order Tracking 3. Click on New and add required fields 4. In the Job Details section, add an Inspection Form 5. Click Save 6. In More Actions, click on Enter Inspection Results
Problem conclusion
The fix for this APAR is contained in the following maintenance package: Release 7.6.1.3 of Base Services
Temporary fix
Comments
APAR Information
APAR number
IJ35243
Reported component name
MAXIMO ASST MGM
Reported component ID
5724R46AM
Reported release
761
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2021-09-29
Closed date
2021-11-15
Last modified date
2021-11-15
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
MAXIMO ASST MGM
Fixed component ID
5724R46AM
Applicable component levels
[{"Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761"}]
Document Information
Modified date:
16 November 2021