IBM Support

Multi-rack deployment does not work in IBM Cloud Pak System or IBM PureApplication System 2.3.3.3

Troubleshooting


Problem

The following problem might occur in IBM Cloud Pak System 2.3.3.3:
  • If virtual machines (VM) are placed on a remote rack in a multi-rack environment, the virtual system instances deployment fails. The following error message is displayed in the history of the instance:
"Virtual machine <vm_name> did not successfully complete the Activation Engine processing."

Symptom

In the Workload Troubleshooting traces, a stack trace is observed that includes a NullPointerException.
Instance ID: (21), VM ID: (21) -- AE partial or failed result - java.lang.NullPointerException: Cannot invoke method toBoolean() on null object

Resolving The Problem

The fix is available for download from the following IBM Fix Central links.
Engage IBM Support to assist you with applying this fix on IBM Cloud Pak System or IBM PureApplication System.
IBM Cloud Pak System:
IBM PureApplication System:

Document Location

Worldwide

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Document Information

Modified date:
04 October 2021

UID

ibm16493725

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