IJ35195: NO DATA DISPLAYING IN HOVER DIALOG FOR PERSON IN USER APP

APAR status

• Closed as program error.

Error description

• Description:
  Trying to add hover dialog to personid of user application, no
  data is displaying
  added PERSON_RECORDHOVER to Hover Window ID of advanced tab for
  control properties for PERSONID field in User application but
  the hover popup does not display any data.
  
  log in as maxadmin
  go to Application designer, open USER application
  on list tab, click control properties for PERSON field
  go to Advanced tab and add PERSON_RECORDHOVER as Hover Window
  ID.
  Go to the User tab of the app design
  follow above steps for the Person field in the detail section
  Save
  Go to user application, hit Enter
  note the (i) now appears on list tab in the person field.
  Hover over it on one of the records - no data displays
  select a user and in their details, you will also see (i) for
  the person field.
  Again, if you hover over it, you do not see the person details,
  just labels with no data
  
  RESULTS:
  no data display sin hover popup
  
  EXPECTED RESULTS:
  
  per known information this attribute should display a record
  hover because personid has a field class
  
  PRODUCT VERSION:
  7.6.1.2
  
  {see scratchpad}
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Maximo users                                                 *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * DATA NOT DISPLAYING IN HOVER DIALOG ON PERSON FIELD IN USERS *
  * APPLICATION.                                                 *
  ****************************************************************
  Description:
   Trying to add hover dialog to personid in Users application,
  but no data is displaying.
   Added PERSON_RECORDHOVER to Hover Window ID of advanced tab for
  control properties for PERSONID field in Users application but
  the hover popup does not display any data.
  
   Log in as maxadmin
   Go to Application designer.
   Open USER application
   On list tab, click control properties for PERSON field
   go to Advanced tab and add PERSON_RECORDHOVER as Hover Window
  ID.
   Go to the User tab of the app design
   Follow above steps for the Person field in the Details section
   Save
   Go to user application.
   Hit Enter
   Note the (i) now appears on List tab in the person field.
   Hover over it on one of the records - no data displays
   Select a user. You will be on the Users tab. You will also see
  (i) next to the Person field.
   Again, if you hover over it, you do not see the person details,
   just labels with no data
   RESULTS:
   no data displays in hover popup
   EXPECTED RESULTS:
   per known information this attribute should display a record
   hover because personid has a field class
   PRODUCT VERSION:
   7.6.1.2
  

Problem conclusion

• The fix for this APAR is contained in the following maintenance
  package: Release 7.6.1.3 of Base Services
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  SYSTEM CONFIG

• Fixed component ID

  5724R46S1

Applicable component levels