IJ35125: ERROR MESSAGE IN WORK EXECUTION WC WHEN CLICKING BACK ARROW ON ENTER TIME DIALOG AFTER CANCELLING ADD TIME

APAR status

• Closed as program error.

Error description

• STEPS TO REPRODUCE:
  - Open Maximo and then the 'Work Execution' work center.
  - WO records show in the default screen (eg, with 'Overdue'
  filter).
  - Click on the card for one of them: the record shows with all
  the various fields (cards).
  - Click on the green 'back' arrow button in the top-left corner.
  - You are brought back to the default screen.
  - Click on 'Report Work' on one of the WO cards.
  - Click on 'Add Time'.
  - Enter a value for Start Time and for End Time (eg, 8:00AM and
  11:00AM for today's date)
  - Delete the entry by clicking the Close button in the
  top-right corner or click on Delete button on the bottom-left
  corner.
  - You get a quick 'Time deleted' message and then the Add Time
  window closes by itself.
  - Wait for few seconds and click on the blue 'back' arrow
  button.
  - You get message: "You must complete all edits before
  selecting this option."
  - The only option is to close the browser with the 'Work
  Execution' work center.
  
  RESULTS:
  You cannot go back to the SR record in the Service Requests
  work center.
  
  EXPECTED RESULTS:
  You should be able to go back to the SR record in the Service
  Requests work center if you decide to cancel the Add Time step.
  
  
  REPORTED IN VERSION:
  Maximo 7.6.1.2
  

Local fix

• You must close the browser with the 'Work Execution' work
  center and log back in again.
  

Problem summary

Problem conclusion

• The fix for this APAR is contained in the following maintenance
  package: Release 7.6.1.3 of Base Services
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  MAXIMO ASST MGM

• Fixed component ID

  5724R46AM

Applicable component levels