APAR status
Closed as program error.
Error description
PROBLEM: We have upgraded our Maximo environment to 7612, after Scheduler 7.6.8 upgrade, Graphical Resource View (GRV) has been introduced. When they go to GRV they see this error: BMXAA4214E an unknown error has occurred. The browser log shows "Cannot load TreeGrid source data". The log shows: java.lang.NullPointerException at com.ibm.tivoli.maximo.miniapps.scheduler.gresource.GResource HoursViewUIHelper.getLayoutUI(GResourceHoursViewUIHelper.java:1 88) at com.ibm.tivoli.maximo.miniapps.scheduler.gresource.GResource HoursViewUIHelper.getLayoutUI(GResourceHoursViewUIHelper.java:1 04) at com.ibm.tivoli.maximo.miniapps.scheduler.gresource.GResource HoursViewUIHelper.getLayoutUI(GResourceHoursViewUIHelper.java:9 0) at com.ibm.tivoli.maximo.miniapps.scheduler.gresource.GResource View.getLayoutUI(GResourceView.java:165) STEPS TO REPRODUCE: 1) Go to Graphical Resource View. 2) Create a Resource List with a simple query such as LABOR status = ?Active?. 3) Click on Graphical View tab. RESULTS: BMXAA4214E an unknown error has occurred. No data is displayed. EXPECTED RESULTS: Labor results should be shown graphically on the screen. REPORTED IN VERSION: Tivoli's process automation engine 7.6.1.2-IFIX20210223 IBM Maximo Asset Management Scheduler 7.6.8.0
Local fix
N/A
Problem summary
**************************************************************** * USERS AFFECTED: * * Scheduler users * ****************************************************************
Problem conclusion
The fix for this APAR is contained in the following maintenance package: | Release 7.6.1.3 of Base Services
Temporary fix
Comments
APAR Information
APAR number
IJ35128
Reported component name
MAXIMO SCHEDULE
Reported component ID
5724R46SE
Reported release
767
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2021-09-23
Closed date
2021-09-24
Last modified date
2021-09-24
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
MAXIMO SCHEDULE
Fixed component ID
5724R46SE
Applicable component levels
[{"Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS9NUN","label":"Maximo Asset Management Scheduler"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"767"}]
Document Information
Modified date:
25 September 2021