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IJ35128: GRAPHICAL RESOURCE VIEW BMXAA4214E JAVA.LANG.NULLPOINTEREXCEPTION

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APAR status

  • Closed as program error.

Error description

  • PROBLEM:
    We have upgraded our Maximo environment to 7612, after Scheduler
    7.6.8 upgrade, Graphical Resource View (GRV) has been
    introduced. When they go to GRV they see this error:
    BMXAA4214E an unknown error has occurred.
    The browser log shows "Cannot load TreeGrid source data". The
    log shows:
    java.lang.NullPointerException
    at com.ibm.tivoli.maximo.miniapps.scheduler.gresource.GResource
    HoursViewUIHelper.getLayoutUI(GResourceHoursViewUIHelper.java:1
    88)
    at com.ibm.tivoli.maximo.miniapps.scheduler.gresource.GResource
    HoursViewUIHelper.getLayoutUI(GResourceHoursViewUIHelper.java:1
    04)
    at com.ibm.tivoli.maximo.miniapps.scheduler.gresource.GResource
    HoursViewUIHelper.getLayoutUI(GResourceHoursViewUIHelper.java:9
    0)
    at com.ibm.tivoli.maximo.miniapps.scheduler.gresource.GResource
    View.getLayoutUI(GResourceView.java:165)
    
    STEPS TO REPRODUCE:
    1)	Go to Graphical Resource View.
    2)	Create a Resource List with a simple query such as LABOR
    status = ?Active?.
    3)	Click on Graphical View tab.
    
    RESULTS:
    BMXAA4214E an unknown error has occurred. No data is displayed.
    
    EXPECTED RESULTS:
    Labor results should be shown graphically on the screen.
    
    REPORTED IN VERSION:
    Tivoli's process automation engine 7.6.1.2-IFIX20210223
    IBM Maximo Asset Management Scheduler 7.6.8.0
    

Local fix

  • N/A
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Scheduler users                                              *
    ****************************************************************
    

Problem conclusion

  • The fix for this APAR is contained in the following maintenance
    package: | Release 7.6.1.3 of Base Services
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ35128

  • Reported component name

    MAXIMO SCHEDULE

  • Reported component ID

    5724R46SE

  • Reported release

    767

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2021-09-23

  • Closed date

    2021-09-24

  • Last modified date

    2021-09-24

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    MAXIMO SCHEDULE

  • Fixed component ID

    5724R46SE

Applicable component levels

[{"Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS9NUN","label":"Maximo Asset Management Scheduler"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"767"}]

Document Information

Modified date:
25 September 2021