IBM Support

IT38411: LICENSE REPORT INCORRECTLY COUNTS MICROSOFT 365 TENANT PROXIES AS PHYSICAL SERVERS IN THE PHYSICAL MACHINE PROTECTION SECTION

Subscribe to this APAR

By subscribing, you receive periodic emails alerting you to the status of the APAR, along with a link to the fix after it becomes available. You can track this item individually or track all items by product.

Notify me when this APAR changes.

Notify me when an APAR for this component changes.

 

APAR status

  • Closed as program error.

Error description

  • When Microsoft 365 tenant proxies are registered in IBM Spectrum
    Protect Plus, the License report incorrectly counts the proxies
    as Physical Servers in the Physical Machine Protection section.
    The proxy systems should not be reported as physical servers for
    Microsoft 365 protection.
    
    Versions affected: IBM Spectrum Protect Plus 10.1.6.* and upper
    levels
    

Local fix

  • N/A
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Spectrum Protect Plus level 10.1.6 - 10.1.13             *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See ERROR DESCRIPTION                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed in IBM Spectrum Protect Plus level     *
    * 10.1.14. Note that this is subject to change at the          *
    * discretion of IBM.                                           *
    ****************************************************************
    

Problem conclusion

  • IBM Spectrum Protect Plus License Report has been fixed to
    exclude M365 application servers from the total count of
    physical servers.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT38411

  • Reported component name

    SP PLUS

  • Reported component ID

    5737SPLUS

  • Reported release

    A18

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2021-09-16

  • Closed date

    2023-03-08

  • Last modified date

    2023-03-08

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • Platform Report
    

Fix information

  • Fixed component name

    SP PLUS

  • Fixed component ID

    5737SPLUS

Applicable component levels

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A18","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
31 January 2024