Security Bulletin: IBM Jazz for Service Management is vulnerable to an XML External Entity Injection (XXE) attack when processing XML data (CVE-2021-29831)

Security Bulletin

Summary

IBM Jazz for Service Management is vulnerable to an XML External Entity Injection (XXE) attack when processing XML data. A remote attacker could exploit this vulnerability to expose sensitive information or consume memory resources.

Vulnerability Details

CVEID: CVE-2021-29831
DESCRIPTION: IBM Jazz for Service Management and IBM Tivoli Netcool/OMNIbus_GUI is vulnerable to an XML External Entity Injection (XXE) attack when processing XML data. A remote attacker could exploit this vulnerability to expose sensitive information or consume memory resources.
CVSS Base score: 7.1
CVSS Temporal Score: See: https://exchange.xforce.ibmcloud.com/vulnerabilities/204775 for the current score.
CVSS Vector: (CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:L)

Affected Products and Versions

Affected Product(s)	Version(s)
Jazz for Service Management	1.1.3.10

Remediation/Fixes

Affected JazzSM Version	Recommended Fix.
Jazz for Service Management versions 1.1.3.10	1. Install JazzSM 1.1.3.10 iFix01 - 1.1.3.10-TIV-JazzSM-DASH-iFix-0001

Workarounds and Mitigations

None

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References

Complete CVSS v3 Guide
On-line Calculator v3

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Acknowledgement

The vulnerability was reported to IBM by Kajetan Rostojek

Change History

20 Sep 2021: Initial Publication

*The CVSS Environment Score is customer environment specific and will ultimately impact the Overall CVSS Score. Customers can evaluate the impact of this vulnerability in their environments by accessing the links in the Reference section of this Security Bulletin.

Disclaimer

Review the IBM security bulletin disclaimer and definitions regarding your responsibilities for assessing potential impact of security vulnerabilities to your environment.

Document Location

Worldwide

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Tips

Security Bulletin: IBM Jazz for Service Management is vulnerable to an XML External Entity Injection (XXE) attack when processing XML data (CVE-2021-29831)