IBM Support

Planning Analytics Administration not generating email alerts while stopping TM1 services

Troubleshooting


Problem

Planning Analytics Administration Alerts not getting generated while stopping TM1 services

Cause

Planning Analytics Administration by design only sends notifications if the service is stopped from the PAA console.
TM1 services stopped using other utilities such as services.msc will not generate alerts. 

Resolving The Problem

Ensure to stop TM1 services from Planning Analytics Administration console in order for alerts to be generated.

Document Location

Worldwide

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Document Information

Modified date:
27 September 2021

UID

ibm16490123