IBM Support

JR64104: WALKME MENU IS NOT AVAILABLE FOR TRIAL TENANTS IN IBM BUSINESS AUTOMATION STUDIO

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Direct link to fix

 

APAR status

  • Closed as program error.

Error description

  • There is no menu available for Walkme in Business Automation
    Studio for trial tenants that allows a user to start the tour
    from a certain point. You have to go back to the Welcome page
    and start the tour again from the beginning.
    

Local fix

Problem summary

  • No additional information is available.
    
    PRODUCT AFFECTED
    IBM Cloud Pak for Business Automation
    

Problem conclusion

  • A fix is available or will be available that enables WalkMe menu
     for trail tenants in Business Automation Studio.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR64104

  • Reported component name

    CLOUD PAK FOR A

  • Reported component ID

    5737I2300

  • Reported release

    L00

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2021-09-13

  • Closed date

    2021-09-16

  • Last modified date

    2021-09-17

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    CLOUD PAK FOR A

  • Fixed component ID

    5737I2300

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSBYVB","label":"IBM Cloud Pak for Business Automation"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"L00","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
11 March 2022