APAR status
Closed as program error.
Error description
DESCRIPTION: When you duplicate a Work Order the workorder.remarkdesc shows on the duplicated WorkOrder. STEPS TO REPRODUCE: 1.In the Work order tracking application, Go to a work Order that has the remarks fields populated with in the failure reporting tab, where the work order is closed. 2. Go to more actions ? duplicate Work Order Click on Duplicate Work Order signature option. The Remarks description field is populated with in the failure reporting tab. The issue is the remarks field is copied over on the duplicate work order RESULT: Duplicating a work order, also copies the remarks field. EXPECTED RESULT: The Remarks field should remain blank once the work order has been duplicated REPORTED IN VERSION: Tivoli's process automation engine 7.6.1.2
Local fix
N/A
Problem summary
**************************************************************** * USERS AFFECTED: * * MAXIMO * **************************************************************** * PROBLEM DESCRIPTION: * * ENTERING THE REMARKS ATTRIBUTE TO THE MAXATTRIBUTESKIPCOPY * * TABLE DOES NOT SKIP THE FIELD DURING DUPLICATION. * ****************************************************************
Problem conclusion
The fix for this APAR is contained in the following maintenance package: release\fix pack for Release 7.6.1.3 Product.
Temporary fix
Comments
APAR Information
APAR number
IJ35004
Reported component name
MAXIMO ASST MGM
Reported component ID
5724R46AM
Reported release
761
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2021-09-15
Closed date
2021-11-15
Last modified date
2021-11-15
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
MAXIMO ASST MGM
Fixed component ID
5724R46AM
Applicable component levels
[{"Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761"}]
Document Information
Modified date:
16 November 2021