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PH40405: DASHBOARD THIS TAB FILTER USING ORACLE FM PACKAGE MEASURE FIELD ERRORS QUERY SERVICE INTERNAL ERROR OCCURRED.

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APAR status

  • Closed as fixed if next.

Error description

  • With Cognos Analytics 11.2 Dashboard, use a filter within This
    tab on a Measure field REVENUE based on a DQM Framework Manager
    package against an Oracle relational data source having a column
    data type NUMBER (18,4) fails with the error ?Query Service
    internal error has occurred, please see the log for details.?
    

Local fix

  • Workaround
    -----------
    a. Filter based on the Dashboard Field properties, however,
    require Dashboard edit access.
    b. Create a Data Set using FM DQM package or Data Module
    c. Alter Oracle table column as NUMBER (19,4) instead of NUMBER
    (18,4)
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See Error Description                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to IBM Cognos Analytics 11.2.2                       *
    ****************************************************************
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    PH40405

  • Reported component name

    COG FRAMEWRK MG

  • Reported component ID

    5724W12FM

  • Reported release

    B09

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2021-09-07

  • Closed date

    2022-03-28

  • Last modified date

    2022-03-28

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

[{"Line of Business":{"code":"LOB10","label":"Data and AI"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSTSF6","label":"Cognos Analytics"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"B09"}]

Document Information

Modified date:
29 March 2022