APAR status
Closed as program error.
Error description
PROBLEM DESCRIPTION: 7612 - Desktop Requisition - After attaching a document on line, header of the Requisition changed When Requisition is summited for a line which has attachment, header of the requisition is changed to a different details. Can not create requisition. STEPS TO REPLICATE: 1 - Login in Maximo as Administrator user. 2 - Go to Self Service / Desktop Requisition / Create Requisition. On Step 1. Create a new Requisition, Complete the fields as below: Requisition - (This field will have an automatic numbering) Description - "Test Requisition with attachments" 3 - Click Continue. On Step 2. 4 - Go to Requisitions Line Items, fill the fields as below: Line 1 Line Type: Service Item description: Test Requisition 1035 attachments. 5 - Go to Attachments button/ Add Neew Attachment / Add New File Select any text document and attach to the record. Include a name and description for this attachment file. Click OK. Erroneos Behavior: You will notice that the requisition number and description created on step 1 was changed. Expected Behavior: Requisition number and description shouldn't change. This behavior only occurs if there is an attachment on the Requisition Line Items and Type= Service. If you repeat the test without attachments, the fields does not change. System Information: App Server: IBM WebSphere Application Server 9.0.5.8 Version: Tivoli's process automation engine 7.6.1.2-IFIX20210719-1752 Build 20200715-0100 DB Build V7612-284 HFDB Build HF7612-43 IBM Maximo Asset Management Work Centers 7.6.0.4 Build 20200715-0100 DB Build V7604-119 HFDB HF7608-10 IBM Maximo Asset Management Scheduler 7.6.0.8 Build 20200715-0100 DB Build V7680-148 HFDB Build HF7680-19 IBM Tpae Integration Framework 7.6.1.2 BUILD 20207615-2330 DB Build V7612-11 Interloc Solutions, Mobile Informer 5.8.7. Build 20210708-1728 DB Build V1000-01 IBM Maximo Asset management 7.6.1.2 Build 20200715-0100 DBBuild V7611-01 IoT Connection Utility 7.6.0.3 Build 20200701-1409 DB build V7603-32 Server OS: Windows Server 2019 10.0 Server DB: Microsoft SQL Server 15.0 (15.00.2080)
Local fix
N/A
Problem summary
**************************************************************** * USERS AFFECTED: * * MAXIMO * **************************************************************** * PROBLEM DESCRIPTION: * * After attaching a document on line, * * header of the Requisition changed * ****************************************************************
Problem conclusion
The fix for this APAR is contained in the following maintenance package: release\fix pack for Release 7.6.1.3 Product
Temporary fix
Comments
APAR Information
APAR number
IJ34918
Reported component name
MAXIMO ASST MGM
Reported component ID
5724R46AM
Reported release
761
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2021-09-09
Closed date
2021-11-03
Last modified date
2021-11-03
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
MAXIMO ASST MGM
Fixed component ID
5724R46AM
Applicable component levels
[{"Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761"}]
Document Information
Modified date:
04 November 2021