IBM Support

JR64076: YOU RECEIVE AN ERROR WHEN A DISCRETIONARY OR MANUAL ACTIVITY ASSOCIATED WITH A WORKFLOW PROCESS IS STARTED FROM A CASE

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APAR status

  • Closed as program error.

Error description

  • You receive a 'CWTBG0595E You are not authorized to view process
    instance' error when you try to start a discretionary or manual
     activity associated with a Business Automation Workflow process
     from a case when you are not an admin user.
    
    In the application server logs, you see the following error:
    
    CIWEB.ICMAPIPlugin Error: [NUW255 @ 172.20.6.1]
    com.ibm.ecm.extension.icm.services.impl.DiscretionaryTaskService
    .execute()
    com.ibm.casemgmt.api.exception.CaseMgmtException: FNRPA0926E The
    Rest call (https://icp4adeploy-instance1-baw-service:9443/rest/
    bpm/wle/v1/process/3990?parts=all)returns an error code 401.
    
    PRODUCTS AFFECTED
    IBM Business Automation Workflow
    IBM Cloud Pak for Business Automation
    

Local fix

Problem summary

  • No additional information is available.
    

Problem conclusion

  • A fix is available or will be available that ensures you can
    start a discretionary or manual activity associated with a
    Business Automation Workflow process from a case when you are
    not an admin user.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR64076

  • Reported component name

    BUS AUTO WORKFL

  • Reported component ID

    5737H4100

  • Reported release

    K00

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2021-08-18

  • Closed date

    2021-09-15

  • Last modified date

    2021-09-15

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BUS AUTO WORKFL

  • Fixed component ID

    5737H4100

Applicable component levels

[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SS8JB4","label":"IBM Business Automation Workflow"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"20.0.0.1"}]

Document Information

Modified date:
16 September 2021