APAR status
Closed as program error.
Error description
PROBLEM: Unable to approve a cross-site invoice with variance when the cost is charged against an asset that has the same number as a decommissioned asset in the invoice's site. STEPS TO REPRODUCE: - Use a vanilla Maximo environment with demo database and have default site set to BEDFORD ? 1) Go to Assets > find asset 1001 in site BEDFORD, decommission it. 2) Change the user?s Default Insert Site to FLEET. 3) Create a new asset with the same number 1001 (in site FLEET) > change status to OPERATING. 4) Create a new Purchase Order (in FLEET), add a PO line against the asset 1001, set Line Type to Material. Description: "Test Item". Set Line Cost to 200 - Approve the PO. 5) Use the Receiving app to receive the PO Line. 6) Set the user's Default Insert Site to BEDFORD > create a new Invoice (in BEDFORD) against the PO we created in step (4) > Copy the PO Line over to Invoice. Update the Line Cost field to 220 - Change the Invoice status to Approve. RESULTS: Maximo will show an error: BMXAA2013E - Could not change invoice status to APPR. BMXAA0090E - Asset 1001 is not a valid asset, or its status is not an operating status. EXPECTED RESULTS: Invoice should be able to change status to Approved. Troubleshooting details: When there is a variance between Invoice Line and Receipt, Maximo will attempt to create an INVOICE transaction in the MATRECTRANS table. At this step, it looks at the Decommissioned Assetnum 1001 in site BEDFORD and thus gives us this error. It should be looking at Assetnum 1001 in site FLEET instead. REPORTED IN VERSION: Tivoli's process automation engine 7.6.1.2 (base)
Local fix
N/A
Problem summary
**************************************************************** * USERS AFFECTED: * * Maximo users * **************************************************************** * PROBLEM DESCRIPTION: * * Unable to approve a cross-site invoice with variance when * * the cost is charged against an asset that has the same * * number as a decommissioned asset in the invoice's site. * **************************************************************** 1) Go to Assets > find asset 1001 in site BEDFORD, decommission it. 2) Change the user's Default Insert Site to FLEET. 3) Create a new asset with the same number 1001 (in site FLEET) > change status to OPERATING. 4) Create a new Purchase Order (in FLEET). 5) Add a PO line against the asset 1001. 6) Set Line Type to Material. Description: "Test Item". 7) Set Line Cost to 200 - Approve the PO. 8) Use the Receiving app to receive the PO Line. 9) Set the user's Default Insert Site to BEDFORD. 10) Create a new Invoice (in BEDFORD) against the PO we created in step (4). 11) Copy the PO Line over to Invoice. 12) Update the Line Cost field to 220. 13) Change the Invoice status to Approve. RESULTS: Maximo will show an error: BMXAA2013E - Could not change invoice status to APPR. BMXAA0090E - Asset 1001 is not a valid asset, or its status is not an operating status. EXPECTED RESULTS: Invoice should be able to change status to Approved. Troubleshooting details: When there is a variance between Invoice Line and Receipt, Maximo will attempt to create an INVOICE transaction in the MATRECTRANS table. At this step, it looks at the Decommissioned Assetnum 1001 in site BEDFORD and thus gives us this error. It should be looking at Assetnum 1001 in site FLEET instead.
Problem conclusion
The fix for this APAR is contained in the following maintenance package: Release 7.6.1.3 of Base Services
Temporary fix
Comments
APAR Information
APAR number
IJ34922
Reported component name
MAXIMO ASST MGM
Reported component ID
5724R46AM
Reported release
761
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2021-09-09
Closed date
2022-04-13
Last modified date
2022-04-13
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
MAXIMO ASST MGM
Fixed component ID
5724R46AM
Applicable component levels
[{"Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761"}]
Document Information
Modified date:
14 April 2022