APAR status
Closed as program error.
Error description
Multiple Hitachi storage devices are monitored with a single instance of Hitachi Command Suite. After adding the credentials to Storage Insights as a data source, only one of the multiple storage devices is displayed. The properties are not correct as the IP address and serial number belong to a different Hitachi storage device. Storage Insights is not handling multiple storage devices with a single Command Suite correctly. The properties are mismatched from the various Hitachi storage managed by that instance of Command Suite. A one to one relationship between the storage device and Command Suite is required at this time.
Local fix
None, but it will work if each Hitachi storage device has its own Command Suite.
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Storage Insights users monitoring Hitachi devices * **************************************************************** * PROBLEM DESCRIPTION: * * To monitor multiple Hitachi storage devices, they are * * configured to be monitored with a single instance of * * Hitachi Command Suite. * * * * After adding the credentials to Storage Insights as a * * data source, only one of the multiple storage devices * * is displayed. The properties are not correct as the IP * * address and serial number belong to a different Hitachi * * storage device. * * * * Storage Insights is not handling multiple storage devices * * with a single Command Suite correctly. The properties * * are mismatched from the various Hitachi storage managed * * by that instance of Command Suite. * * * * A one-to-one relationship between the storage device and * * Command Suite is required at this time, until this issue * * is fixed and closed. * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
The fix for this APAR is targeted for the following release: IBM Storage Insights 3Q22 [ 54X-IBM-SI ] ( release target 3Q 2022 - July/August ) The target dates for future releases do not represent a formal commitment by IBM. The dates are subject to change without notice.
Temporary fix
Comments
APAR Information
APAR number
IT38227
Reported component name
STORAGE INSIGHT
Reported component ID
5608TPCSI
Reported release
54X
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2021-08-31
Closed date
2022-07-28
Last modified date
2022-09-08
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
STORAGE INSIGHT
Fixed component ID
5608TPCSI
Applicable component levels
[{"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SSYS7R","label":"IBM Spectrum Control Storage Insights"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"54X"}]
Document Information
Modified date:
08 September 2022