Troubleshooting
Problem
Issues are seen during shell sharing between Rational Software Architect Designer 9.7.1 and Rational Application Developer 9.7.0.4
Symptom
Launch Issue
Rational Software Architect Designer cannot be launched using "executescript" found under <RSA Installation DIR>/RSA.app/Contents/MacOS
Templates Missing Issue:
Some of the templates related to REST Modeling, for example, Swagger and OPEN API (as seen below) might be missing.
![image 11371](/support/pages/system/files/inline-images/image_11371.png)
Resolving The Problem
For Launch Issue:
- Try launching using "executescript" found under <RSA Installation DIR>/RAD.app/Contents/MacOS
- Try launching using "eclipse" found under <RSA Installation DIR>/Eclipse.app/Contents/MacOS
If launch works with either of the above workarounds but issue with respect to templates is encountered, proceed to the below workaround.
For Templates Missing Issue:
- Uninstall the product completely, including every version of Rational Software Architect Designer(RSAD) and Rational Application Developer(RAD).
- In Installation Manager repository configuration select all the required versions of Rational Software Architect Designer and Rational Application Developer. Eg: If RSAD 9.7.1 (9.7.0+9.7.1) and RAD 9.7.0.4(9.7.0+9.7.0.4) has to be installed, in Installation manager repository configuration select all the four as shown below:
![image 11380](/support/pages/system/files/inline-images/image_11380.png)
Proceed and finish the installation.
Document Location
Worldwide
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Document Information
Modified date:
27 August 2021
UID
ibm16484609