APAR status
Closed as program error.
Error description
SVC storage devices were added to Storage Insights and the add task showed successful completion. However, the storage devices have never shown up in the dashboards or under block storage systems. probe-data-processor error Exception encountered when processing Probe data under Probe Data Processor for device 1:4:<DEVICE>. java.lang.NumberFormatException: For input string: "9444732665057870086144" The number above is the physical_free_capacity value returned by the SVC. svcinfo lssystem -delim , -gui -bytes |grep -i physical_free_capacity physical_free_capacity,9444732167159775494144 The value returned is tracked with SVC APAR HU01916 and can be addressed by upgrading to a fixed firmware level. https://public.dhe.ibm.com/storage/san/sanvc/release_notes/813_ releasenotes.html#APARs The Storage Insights APAR is intended to address handling the NumberFormatException that prevents the storage device from showing up.
Local fix
Upgrade SVC firmware to address SVC APAR HU01916 to avoid this error situation. https://public.dhe.ibm.com/storage/san/sanvc/release_notes/813_ releasenotes.html#APARs
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Storage Insights users adding SVC devices * **************************************************************** * PROBLEM DESCRIPTION: * * SVC storage devices were added to Storage Insights and the * * add * * task showed successful completion. However, the storage * * devices * * have never shown up in the dashboards or under block storage * * systems. * * * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
The fix for this APAR is targeted for the following release: IBM Storage Insights 4Q21 [ 54X-IBM-SI ] ( release target 4Q 2021 / October ) The target dates for future releases do not represent a formal commitment by IBM. The dates are subject to change without notice.
Temporary fix
Comments
APAR Information
APAR number
IT38073
Reported component name
STORAGE INSIGHT
Reported component ID
5608TPCSI
Reported release
54X
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2021-08-20
Closed date
2021-09-30
Last modified date
2021-09-30
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
STORAGE INSIGHT
Fixed component ID
5608TPCSI
Applicable component levels
[{"Line of Business":{"code":"LOB26","label":"Storage"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSQRB8","label":"IBM Storage Insights"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"54X"}]
Document Information
Modified date:
08 February 2022