IBM Engineering Requirements Management DOORS and DOORS Web Access 9.7.2.4

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Abstract

IBM Engineering Requirements Management DOORS and DOORS Web Access version 9.7.2.4 has been made generally available.

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*Table of Contents*
Sections	Description
What's new	The Change history section provides an overview on what is new in this release with a description of any new functions or enhancements when applicable.
Impact assessment	The How critical is this fix section provides information related to the impact of this release to allow you to assess how your environment may be affected.
Prerequisites	The Prerequisites section provides important information to review prior to the installation of this release.
Download package	The Download package section provides the direct link to obtain the download package for installation in your environment.
Installation instructions	The Installation instructions section provides the installation instructions necessary to apply this release into your environment.
Known problems	The Known side effects section contains a link to the known problems (open defects) identified at the time of this release.

*Supporting Documentation*
Document	Description
Detailed System Requirements for DOORS	Click to review the detailed system requirements information for a complete list of hardware requirements, supported operating systems, prerequisites and optional supported software, with component-level details and operating system restrictions.
IBM Documentation	IBM Documentation that was previously known as IBM Knowledge Center provides an entry point to product documentation. You can view, browse, and search online information related to the product.
Fix List	Click to review a complete list of the defects (APARs) resolved in this release including a list of resolved defects for the entire version family.
IBM Marketplace	Find technical developer content and resources.

Prerequisites

**Prerequisites include:**
You must install the Java Runtime Environment (JRE) before you install DOORS and DOORS Web Access. The DOORS 9.7.2.4 client for Windows uses the JRE version 8 for document generation with Engineering Publishing and for the help system. You must install a 64-bit version of Java 8, which can be obtained from IBM. After installing, verify that your system has a JAVA_HOME environment variable that is set to the JRE install path; for example: `C:\Program Files\IBM\Java8\jre`. To install DOORS Web Access 9.7.2.4, you must first install the 64-bit version of Java 8, which can be obtained from IBM. To obtain the latest JRE fixes from Fix Central, use https://www.ibm.com/support/fixcentral/swg/selectFixes?parent=ibm%7ERational&product=ibm/Rational/Rational+DOORS&release=9.6.1.11&platform=All&function=all link. Review the Version compatibility for DOORS Web Access, interoperation server, DOORS database server and client document prior to installation to ensure the client and server compatibility requirements are met in your environment.

Installation Instructions

**Review the Installing section of the IBM Documentation for details.**
The DOORS 9.7.2.4 client supports 64-bit Windows. There is no support for 32 bit. The DOORS Web Access 9.7.2.4 server supports 64-bit Windows and Linux. There is no support for 32 bit. All other DOORS components are 32 bit. You can install 32-bit DOORS components on a supported 64-bit Windows platform. See system requirements for a list of supported platforms. DOORS 9.7.2.4 and DOORS Web Access 9.7.2.4 do not support Solaris. The integrations with IBM Rational Rose and IBM Rational ClearCase are not supported in DOORS 9.7.2.4 If you plan to configure local help by deploying the IBM Documentation locally, see the Open defects list. At the start of the DOORS for Windows installation, you might see a blue "Windows protected your PC" Microsoft Defender SmartScreen warning. It's a standard Microsoft warning that informs that the application is not yet recognized by Microsoft Defender. Click the More Info link. You will see that the Publisher is "IBM United Kingdom Limited". Click Run anyway. The DOORS 9.7.2.4 installation then start as normal.

Download Package

IBM Engineering Requirements Management DOORS and DOORS Web Access 9.7.2.4 was released on 27 August 2021. To get the installation package, contact IBM support.

How critical is this fix?

**Impact Assessment**
Impact	Description
Corrective	This is a maintenance release. It contains fixes for customer-reported and internally found defects.
Test Results Close [x] Definitions Regression: An error in the Maintenance Delivery Vehicle (MDV) that produces incorrect or unexpected behavior causing a supported feature to stop functioning as designed. This includes: Coding errors that cause a regression Documentation or packaging problems that cause a regression Errors reported in a new function delivered in a MDV that cause a regression Incomplete: An error in the MDV has not regressed, but does not work as designed. This includes: Fixed APARs which did not solve the original problem but did not break anything new APARs reporting documentation errors, such as readme errors, that cause problems applying an MDV but do not lead to a regression Notes: Regression and incomplete APARs are considered fix-in-error or MDV-in-error *Definitions above apply only to valid APARs that result in product fixes (APARs returned as working-as-designed* are not assessed for being fix-in-error) Issues in major releases due to new functionality do not apply in this definition**	There are no known regressions to report.

Problems Solved

**Defects resolved**
Click the Fix List link in the table of contents above to review a list of the problems solved in this release.

Known Side Effects

**Review the following list of known issues and open defects:**
Review the following technotes for details regarding known issues.

Technote	Description
1689169	After upgrading to Red Hat Enterprise Linux 6.6 Rational DOORS interoperation server fails to start.

Open defects

Review this list of open defects for DOORS and DOORS Web Access on the IBM Support Portal.

Review technote 1461170: Open APARs for IBM products available on the Web for information on how to configure your MyNotifications subscription account and subscribe to the APARs you are interested in following.

If you are configuring local help, do not extract the IBM Documentation to the DOORS installation directory. Use another directory, such as C:\kcci. Deployment of the IBM Documentation to the product installation path might make it difficult to completely uninstall the product in the future.

Change History

**What's new**
This release fixes some defects.

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Problems (APARS) fixed
PH36581; PH36772; PH37297; PH20396; PH32776; PH22007; PH23408; PH37385

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