IJ33857: ISMOBILE WOTRACK APP ACTUALS TAB RETURN WITH VALUE GOING TO WRONG WORKORDER

APAR status

• Closed as program error.

Error description

• Customer has created a IsMobile WOTRACK clone with a Where
  Clause on Presentation.
  When on Actuals tab>Materials they Go to Inventor ismobile
  clone, bring up an Item, do Return with Value, it is going to a
  different WO without the item.
  
  STEPS TO REPRODUCE:
  
  1. In application Designer Clone INVENTOR and make new App
  IsMobile
  2. Add a presentation where clause location != 'WW_TRANSFERS'
  3. In application Designer Clone WOTRACK and make new App
  IsMobile
  4. Add a presentation where clause (status = 'APPR' and
  (woclass = 'WORKORDER' or woclass = 'ACTIVITY') and historyflag
  = 0 and istask = 0 and siteid = 'BEDFORD' and wopriority = 1)
  5. Go to the WOtrack Clone, hit magnifying glass to bring up
  the list of records
  6. Pick Workorder 91091
  7. Open Actuals Tab>Materials
  8. Click New Row.
  9. From Table Window Item field, Go to Inventor Clone app,
  bring up list of items and pick 900810 Lubricator Assembly
  10. Click Return with Value from Inventory -clone and it
  returned to Work Order 3102 with no item.
  
  Results:
  When return with value is clicked, you are taken to a different
  workorder
  
  
  Expected Results:
  Return with Value returns Item to the correct workorder
  
  Product Version:
  
  Tivoli's process automation engine 7.6.1.2-IFIX20210504-1949
  Build 20200715-0100 DB Build V7612-284 HFDB Build HF7612-31
  
  
  
  
  Expected
  

Local fix

• n/a
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Maximo users                                                 *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * Return With Value returns to the wrong Work Order record     *
  * when using a mobile clone of Work Order Tracking.            *
  ****************************************************************
  

Problem conclusion

• _The fix for this APAR is contained in the following maintenance
  package: release\fix pack for Release 7.6.1.3 Product_
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  MAXIMO ASST MGM

• Fixed component ID

  5724R46AM

Applicable component levels