IBM Support

IT36479: V5C POLICIES STOPPED WORKING AFTER FIRMWARE UPDATE

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APAR status

  • Closed as program error.

Error description

  • If dynamic-actions are being processing on DataPower via
    transactional processing and these same actions are being
    deleted or reconfigured, the appliance may have an unexpected
    reload.
    
    20210319T065001.323Z
    [0x85800007][gatewayscript][error]
    apigw(APIConnect_v10_ExtTest):
    tid(5522946)[request][172.24.76.33]
    gtid(196c55656054499900544602): GatewayScript processing Error
    'Error: Unable to read the script module file
    'local:///isp/v5e-marshal-mpgw.js'
    
    In file
    'gatewayscript:///datapower.js' line:137, stack:Error: Unable
    to read the script module file
    'local:///isp/v5e-marshal-mpgw.js'
    
    at Script.compile
    (gatewayscript:///datapower.js:137:34)
    
    at
    Function.Script.getScript
    (gatewayscript:///datapower.js:122:20)
    
    at Object.<anonymous>
    (gatewayscript:///datapower.js:582:16)'
    

Local fix

  • Workaround (and really best practice) is to not configure when
    live traffic is processing on the device.
    

Problem summary

  • Modifying Dynamic actions while the device is processing
    traffic, may result in an unexpected reload.
    

Problem conclusion

  • Fixed In: 2018.4.1.17, 10.0.1.4
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT36479

  • Reported component name

    DATAPOWER

  • Reported component ID

    DP1234567

  • Reported release

    A0X

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2021-04-07

  • Closed date

    2021-08-02

  • Last modified date

    2021-08-02

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    DATAPOWER

  • Fixed component ID

    DP1234567

Applicable component levels

[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SS9H2Y","label":"IBM DataPower Gateways"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A0X"}]

Document Information

Modified date:
03 August 2021