APAR status
Closed as program error.
Error description
Customer has a service account user which is greater that 8 characters and B2Bi version in use if 6004. However, the stopContainer.sh is not working, but the script hardstop.sh works to kill the container pids.
Local fix
The script stopContainer.sh needs to be fixed to correct fetch the pids for container processes for users having more than 8 characters in the name.
Problem summary
Users Affected: All Problem Description: The script stopContainer.sh does not work when the user's account name is more than eight characters. Customer has a service account user name which is more than 8 characters and the B2Bi version that is in use is 6004. When the script stopContainer.sh does not stop the container processes, they continue to run. When the user tries it start the container, they get the error. Though the stopContainer.sh is not working, the script hardstop.sh works to stop the container pids. Platforms Affected: All
Problem conclusion
Resolution Summary: A solution is provided to fix the logic responsible to fetch the process ids when the user name is more than eight characters. A code fix is provided. Delivered in: 6000007
Temporary fix
Comments
APAR Information
APAR number
IT35622
Reported component name
STR B2B INTEGRA
Reported component ID
5725D0600
Reported release
600
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2021-01-21
Closed date
2021-07-29
Last modified date
2021-07-29
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
STR B2B INTEGRA
Fixed component ID
5725D0600
Applicable component levels
[{"Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS3JSW","label":"Sterling B2B Integrator"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"600"}]
Document Information
Modified date:
30 July 2021